Contact

An email will have been sent a few days prior to the start of your CTI detailing instructions on how to access the CTI materials like the schedule and Zoom Link. If you have not received this email, please search your Spam folder for an email from info@nurturedheartinstitute.com. 

You can't find the email:

• Sometimes accounts payable people accidentally register themselves. If you think this has happened, please email info@nurturedheartinstitute.com with your Purchase Order number, who your AP person is, and we will help get the registration sorted out. 

• Login to your Thinkific account and click on My Dashboard in the upper right corner. If you successfully registered earlier, select the course tile of the Month and Year of the CTI you are attending.  Inside that course tile you will find the materials and Zoom link. 

You can't login: 

• Try the built-in reset password feature of Thinkific.

• Try another email that you may have registered for the training with. 

• Email info@nurturedheartinstitute.com and let us know you cannot login (see above, your AP person may have inadvertently registered themselves, so please confirm if they created a Thinkific account and let us know those details so we can untangle the login situation). 

You successfully login and can't find a course tile for the Month and Year of the CTI you registered for:

• Email info@nurturedheartinstitute.com with the email you used to register so we can help you. 

IF THIS IS THE SATURDAY BEFORE THE START OF A CTI

• We will respond to your email on Sunday morning! Please do try the above steps first. 

• Please only email info@nurturedheartinstitue.com for CTI related matters. To avoid confusion at this late hour, please refrain from posting to our social media and emailing others at NHI. This will not speed up the response time. Saturday inquiries will be answered on Sunday so you will be taken care of before CTI begins!